![]() ![]() Click Save. Below the Audio Controls – Profile Name box, a Headset Software – Running message appears.In the Audio Controls – Profile Name box, enter a name.Verify that your headset appears as the default selection in the microphone and speaker boxes.When Genesys Cloud prompts you to create a device profile, click Yes.Sometimes, a loose connection or a faulty USB port can interrupt. Connect your headset to a USB port on your computer using the appropriate connector (USB cable or USB transceiver). Check if the USB cable is securely connected to both the headset and the gaming console or PC.From the Calls panel, click the Settings icon to open the Phone Settings panel. In the Audio Controls – Profile Name box, a Use Computer settings message appears.From the sidebar, click the Calls icon. Plantronics Hub Did Not Fix My IssueDustin shows you other ways to help fix your Plantronics USB headset issues.Want more noise cancellation Check out thi.Set up the headsetĪfter you install the Plantronics Hub software on your computer, you can set up the headset. Plantronics Hub Did Not Fix My IssueDustin shows you other ways to help fix your Plantronics USB headset issues.Want more noise cancellation Check out thi. For more information, see Desktop Apps for Windows and Mac on the Plantronics/Poly support site. A USB hub is a compact device having multiple USB ports to connect several devices. Genesys Cloud does not support Poly Lens. Brands have manufactured USB hubs to give you a quality solution. The drivers, which are native to the Windows operating system, are as follows: C:WINDOWSsystem32driversdrmk.sys. If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset.Note: You must have the Plantronics Hub software installed on your computer. The drivers your Plantronics USB headset requires should load automatically when you plug the headset into your computer - no software is necessary. To do so you'll need the headset plugged into the computer via USB. You'll want to see whatever device you want to be updated on the this screen. Open the application, and click the "Notifications" tab on the top of the window. Plantronics Hub for Windows, part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device. Step 1ĭownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 Access Level: Public Where to download Plantronics Hub software To download the PLT Hub Software: Go to Select the Plantronics Hub (desktop or mobile) to download. In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. Buy huge collection of USB hub & Multiports for laptops, 3.0 USB hub or 4 point USB hub. When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. Why you should download the Plantronics Hub Change language option for your voice prompts.Device-level call control with call answer/end, mute, and volume adjust. ![]()
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